License Information
This page sets out the licensing status, regulatory framework, and compliance obligations applicable to Kats Casino and its operations. The information below is provided in the interest of full legal transparency and is intended to assist players in understanding their rights, the applicable regulatory environment, and the standards this platform is required to meet.
Operator Information
Kats Casino is operated by its registered corporate entity, incorporated under the laws of Curaçao. The operator holds all rights to offer real-money online gaming services through the domain kats-casino-ca.com. Player inquiries of a legal or administrative nature may be directed to the support team at support@kats-casino-ca.com or by post to the operator’s designated contact address at TD Bank Tower, 66 Wellington St W, Toronto, ON M5J 2W4, Canada.
The operator is registered as a legal entity in Curaçao and conducts its business activities in compliance with the applicable gaming legislation of that jurisdiction.
Gaming Licence
Kats Casino operates under a sub-licence granted by Antillephone N.V., the holder of Curaçao Master Licence number 8048/JAZ. This sub-licence authorises the operator to conduct online gaming activities, including but not limited to casino games, live dealer games, crash games, and related wagering products.
The regulatory and licensing framework for online gaming in Curaçao is administered by the Curaçao Gaming Authority (CGA), acting on behalf of the Minister of Finance of Curaçao. As of December 24, 2024, Curaçao’s online gaming sector operates under the reformed Landsverordening op de kansspelen (LOK) (National Ordinance on Games of Chance), which introduced enhanced regulatory standards, compliance requirements, and player protection obligations across the jurisdiction.
Summary of Licence Details:
- Licence Number: 8048/JAZ
- Licence Type: Online gaming sub-licence (casino games, live dealer, crash games, table games, and wagering)
- Master Licence Holder: Antillephone N.V.
- Regulatory Authority: Curaçao Gaming Authority (CGA)
- Jurisdiction of Registration: Curaçao, Kingdom of the Netherlands
Players may verify the validity of this licence by contacting the Curaçao Gaming Authority directly at: https://www.cga.cw
Territory of Services and Age Restrictions
Kats Casino provides its online gaming services to eligible players in Canada and in other jurisdictions where accessing internationally licensed online gaming platforms is not expressly prohibited by applicable law.
Age Restriction: Access to all real-money gaming services offered through kats-casino-ca.com is strictly limited to individuals who are 18 years of age or older. This minimum age requirement applies universally to all players regardless of their province or territory of residence within Canada. Players located in jurisdictions where the legal minimum age for gambling is higher than 18 are required to comply with the applicable local law.
The operator implements age verification controls as part of its Know Your Customer (KYC) procedures. Any account found to have been registered by a person under the required minimum age will be suspended immediately, all real-money balances will be withheld, and the matter will be handled in accordance with the operator’s regulatory obligations. The operator reserves the right to request age verification documentation at any stage of the player relationship.
Know Your Customer (KYC) Policy
The operator is required to identify and verify the identity of all players prior to processing withdrawal requests, and in certain cases prior to or shortly after deposit. KYC verification is a regulatory obligation under Curaçao licensing requirements and constitutes a standard element of responsible and compliant gaming operations.
Standard verification documents required may include a valid, government-issued photo identification document (passport, national identity card, or driver’s licence), proof of residential address dated within three months (utility bill, bank statement, or government-issued correspondence), proof of payment method ownership where applicable, and additional documentation at the operator’s reasonable discretion, consistent with applicable regulatory requirements.
Players are advised to complete the KYC process promptly following registration in order to avoid delays in withdrawal processing. The operator may request additional documentation if circumstances warrant further due diligence, including but not limited to large transactions, irregular account activity, or compliance review procedures.
All documents submitted are handled in accordance with the operator’s data protection practices as described in the Privacy Policy and in the Data Protection section of this page.
Anti-Money Laundering (AML) Policy
Kats Casino is committed to preventing money laundering and the financing of terrorism in connection with its gaming operations. The operator’s AML programme is designed to comply with the requirements imposed by the Curaçao Gaming Authority and is consistent with the guidance issued by the Caribbean Financial Action Task Force (CFATF), of which Curaçao is a member jurisdiction.
Customer Due Diligence (CDD): The operator applies standard customer due diligence measures to all players and enhanced due diligence measures where the risk profile of a player or transaction warrants closer scrutiny. Enhanced due diligence may be applied to high-value accounts, accounts exhibiting unusual transaction patterns, or accounts where the source of funds cannot be readily established.
Transaction Monitoring: All financial activity on the platform is subject to automated and manual monitoring. Transactions that deviate from established patterns, exceed defined thresholds, or exhibit characteristics associated with money laundering or suspicious financial conduct are flagged for review.
Source of Funds and Source of Wealth: The operator reserves the right to request documentation confirming the source of funds used for gaming deposits and, where applicable, evidence of source of wealth. This obligation may arise in connection with large deposits, sustained high-value activity, or routine compliance reviews.
Suspicious Activity Reporting: The operator maintains internal reporting procedures for suspicious transactions and activity. Where required by applicable law or regulatory guidance, the operator will report suspicious activity to the appropriate authorities.
Record Retention: The operator retains records of customer identification, transaction history, and related compliance documentation for a minimum period as required under applicable regulations.
Players should be aware that compliance with AML obligations may result in temporary holds on withdrawals or account reviews pending the completion of due diligence procedures. These measures are applied without prejudice and form part of the operator’s obligations as a licensed gaming entity.
Data Protection
Kats Casino collects, processes, and stores personal data in connection with the provision of its gaming services. The operator is committed to protecting the personal data of its players and applies appropriate technical and organisational security measures to prevent unauthorised access, disclosure, loss, or misuse of personal information.
Data Collected: The operator collects personal data necessary for account registration, identity verification, payment processing, compliance with AML and KYC obligations, customer support, and the provision of gaming services. Categories of data collected include, but are not limited to, identifying information, contact details, financial information, and usage data.
Data Security: The platform employs Secure Socket Layer (SSL) encryption across all data transmissions between the player’s device and the operator’s servers. Access to personal data within the organisation is restricted on a need-to-know basis.
Data Sharing: Personal data is not sold to third parties. The operator may share data with third-party service providers engaged in connection with platform operations (such as payment processors, identity verification services, and software providers), with regulatory and law enforcement authorities where legally required, and with the Curaçao Gaming Authority in connection with licensing compliance.
Player Rights: Players have the right to request access to the personal data held about them, to request correction of inaccurate data, and to request deletion of data subject to applicable legal and regulatory retention obligations. Such requests may be submitted to support@kats-casino-ca.com.
Full details of the operator’s data handling practices are set out in the Privacy Policy, accessible via the website footer.
Responsible Gambling
The operator acknowledges that gambling carries inherent risks and that a minority of players may develop problematic gambling behaviours. Kats Casino is committed to providing a suite of responsible gambling tools and to facilitating access to external support resources for players who require them.
Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. These limits take effect immediately upon activation and may only be increased subject to a cooling-off period.
Loss Limits: Players may set limits on net losses over defined time periods to support budgetary control.
Session Time Reminders: Players may activate notifications reminding them of the duration of their active session.
Self-Exclusion: Players who wish to take a break from gambling may activate a self-exclusion period from their account settings. During an active self-exclusion, access to real-money gaming is suspended and all promotional communications are ceased. Self-exclusion requests are processed in accordance with the operator’s internal procedures.
Account Closure: Players who wish to permanently close their account may do so by contacting the support team directly.
The operator encourages players to make use of these tools proactively, prior to the development of any gambling-related concerns. Players experiencing difficulties related to gambling are encouraged to seek support from the following independent organisations:
- BeGambleAware: https://www.gambleaware.org
- Gambling Therapy: https://www.gamblingtherapy.org
These organisations provide free, confidential, and independent support to individuals affected by problem gambling. The operator does not receive any compensation in connection with referrals to these services.
Dispute Resolution
In the event that a player has a complaint or dispute arising from their use of the platform, the operator requests that the matter be first submitted through the following internal resolution process.
The player should contact the support team via live chat, by email at support@kats-casino-ca.com, or by telephone at 1-844-780-0786, providing a clear description of the issue and any relevant account information or transaction details. The operator will acknowledge receipt of the complaint and undertake to respond with a substantive reply within a reasonable timeframe. If the player is not satisfied with the outcome of the internal process, the matter may be escalated to the Curaçao Gaming Authority for further review, in accordance with the dispute resolution procedures established under the Landsverordening op de kansspelen (LOK).
Players should retain records of all correspondence with the operator when pursuing a complaint. The operator undertakes to engage in the dispute resolution process in good faith and in accordance with its obligations under its gaming licence.
Limitation of Liability
The information on this page reflects the operator’s licensing status and compliance commitments as of the date of publication. The operator reserves the right to update this page in response to regulatory changes or amendments to applicable law. Players are encouraged to review this page periodically. Continued use of the platform following any material update constitutes acceptance of the revised terms as they relate to licensing and compliance matters.
Nothing on this page constitutes legal advice. Players with questions regarding the legal status of online gambling in their province or territory should seek independent legal counsel.
Last reviewed: April 2026